Expert Sub-Zero, Wolf & American Range Repair in San Francisco & Bay Area

The appliance was relatively new, so I didn’t expect it to fail this soon—but life happens. The repair team handled it so professionally. They called ahead, arrived on time, and didn’t leave until the unit was fully tested and performing correctly. I was especially grateful for how clean they were. No mess, no scuffs on the floor, and they took all the packaging with them. That level of service makes a big difference.

Our Viking range looked fine, but something was off—the temperature wouldn’t hold and it cooked unevenly. Alex came out, took the whole thing apart carefully, found a faulty thermostat, and got it replaced in one visit. I loved how he explained each step as he worked. He didn’t rush, didn’t try to sell me anything extra, and made sure everything was spotless before leaving.

We installed a Sub-Zero Curated Kitchen Collection setup two years ago. When the freezer drawers started icing up and wouldn’t close right, we were worried about long-term damage. Commercial Home Products had someone out the next day. They realigned the drawers, cleaned the tracks, and replaced a seal. Everything is smooth and frost-free again. It’s rare to find techs who work this precisely.

Our built-in Scotsman unit just quit one day. No ice, just a weird hum. I called expecting a long delay, but they had someone out within 48 hours. The technician was calm, clear, and got straight to the root of the problem. He didn’t just replace parts—he tested everything, showed me what had gone wrong, and walked me through how to keep it in better shape moving forward. Great service overall.